Frequently Asked Questions
Why Support STAR 93.3?
We cannot do it without you! STAR 93.3 is a listener supported station. Our station depends upon our faithful donors who believe in our mission and who financially support our cause. (As a non-profit organization, all gifts to support the ministry of STAR 93.3 are tax deductible.)
Does my gift really make a difference?
Yes! Every day we hear testimonies from our listeners. STAR 93.3 is changing lives. Because of your partnership, we’re able to bring uplifting music 24 hours a day – Music that can speak to listener’s hearts, bringing peace and encouragement.
How can I become a STAR 93.3 partner?
It’s easy! Simply click “Donate” at the top of this page to begin your secure online donation today! Or call one of our Donor Development Representatives at (513)542-9259.
Why does STAR 93.3 request donations, since STAR 93.3 airs commercials?
As a 501(c)(3) non-profit organization, 50% of STAR 93.3’s operating funds come from our donors (like you)!
Why does STAR 93.3 have a Sharathon?
STAR 93.3 will have a fundraisers known as “Shares”. This is an opportunity for STAR 93.3 to remind our donors of the need for their continuing support, and also allow us to reach listeners who have never given before. This is typically a 3-day event which takes place on the radio. During this time, listeners can call in to make a secure donation, and speak to one of our friendly volunteers.
What day will my credit card be charged?
When you make a Credit Card donation online, your credit card will be charged immediately for the initial gift. If you give a monthly gift, your credit card will be charged on the 1st of each month (or the next business day after if the 1st falls on a holiday or weekend). If you are making a one-time gift by credit card, your card will be charged one time as soon as your information is submitted online. If you prefer, you can request our optional charge date of the 15th of each month by calling one of our Donor Development Representatives at (513) 542-9259 between the hours of 9am – 5pm. Our Donor Representative will take your credit card information over the phone and schedule your monthly credit card charge, or they make your one-time credit card gift for you.
What day will by EFT gift be withdrawn?
When you make a monthly EFT donation online, your EFT gift will be withdrawn on the 20th of each month (or the next business day after if the 20th falls on a holiday or weekend). If you are making a one-time gift by EFT, your gift will be withdrawn from your bank account within 2-3 business days.
If you prefer, you can request our optional withdrawal date of the 10th of each month by calling one of our Donor Development Representatives at (513)542-9259 between 9am-5pm. Our Donor Representative will take your EFT information over the phone and schedule your monthly EFT gift, or they make your one-time EFT gift for you.
Will I receive a receipt for my gift?
When you have submitted your gift online, you can print your receipt from your confirmation page. STAR 93.3 will mail a tax receipt to you at the end of the year. (You may request additional receipts at any time by calling our Donor Development Department at (513)542-9259.)
What if I need to make changes to my monthly giving?
A: You can make changes anytime to your monthly gift. If you need to update your payment method, pause, cancel or adjust your monthly gift amount you can do so by accessing your Donor Account or calling our Donor Services team at (513) 542-9259
STAR 93.3 is Listener Supported
We’re thankful for STAR 93.3 partners who believe in the mission and who want to be a part of changing lives. Together we’re making a difference!
*STAR 93.3 is a 501c3 and a service of Pillar Ministries. All gifts are tax deductible.
STAR 93.3 (a ministry of Pillar Ministries) is a non-profit, listener supported 501(c)(3) organization. All donations made to STAR 93.3 are tax deductible. Refunds cannot be processed through our website once your donation is completed. If you experience difficulty with your secure online donation, or if you need more information about your gift to STAR 93.3, please call Donor Development at (513) 542-9259 between the hours of 9 am – 5 pm. One of our Donor Representatives will be pleased to speak with you.